Questions to Ask When Buying a Mattress

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Personalised and Professional Advice

Dreamland is committed to providing perfect bed mattresses to suit your individual needs. Whether you need to combat sleeping struggles or want advice on the right size mattress for you, the team at Dreamland are always ready and waiting to help you find the best sleep solution.


We’ve answered some of our frequently asked questions below about our quality bed mattresses and services. Don’t hesitate to visit your nearest Dreamland store today to discover the secret to a great night’s sleep and for further expert advice.

  • 1. Do you sell special size mattresses?

    Yes. We can supply shorter, longer and wider bed mattresses from our famous brand manufacturers that are also ideal for caravans and cots. Delivery may take a little longer than usual on bespoke orders.

  • 2. Can you take away my old mattress?

    Yes. This service is offered in the metropolitan area for a small charge relative to local council dump charges. 

  • 3. Which payment methods are accepted?

    Most credit cards are accepted, including American Express. Contact your nearest Dreamland store to find out more.

  • 4. Do you have interest-free terms?

    Dreamland offers various forms of finance terms to suit your needs and often has special interest-free terms on offer during Dreamland promotions. Contact your nearest Dreamland store for details.

  • 5. What is finance all about?

    Every customer's situation is different. Dreamland genuinely aims towards having everyday low prices on bed mattresses and items at all times. Sometimes you may prefer to pay for your bedroom fit-out with finance. Just ask at one of our stores in South Australia and we will try to create a finance option that suits your needs, including interest-free options and other timeframes. 


    Naturally, however, there will be times when our prices are so low already that a cash offer may be the best way to go.


  • 6. How do I order from a Dreamland team member?

    Just visit your closest Dreamland store in South Australia where you’ll find one of our consultants ready and waiting to take your order.  Or, it's easy to phone 1300 233799 and be directed to your preferred Dreamland store.

Additional Recommendations – A Quick ‘Q&A’ Mattress Guide

We know precisely what you need to consider before investing in a new mattress. Our mattress testing experts have listed recommendations below through a question and answer style guide.

  • Who will be sleeping on the mattress?

    Child’s First Mattress

    • Choose the very best quality mattress you can afford and it will last until they leave home.
    • Firm support with a medium feel comfort layer
    • Strong edge support
    • Durable cover
    • Always add a waterproof mattress protector

    Teenager

    • Firstly, consider how many years your teenage child is likely to be living at home
    • Teenagers need more support as their bodies go through growing stages
    • Consider a bigger bed, such as a king single, or even a double or queen size

    Young Adults

    • This is often a time of limited funds so choose a value-for-money option
    • Select from a middle-quality mattress in any well-known brand with a good guarantee
    • Invest in the best mattress available within your budget
    • A firm comfort level mattress will often cost less
    • Use this mattress for your spare room when upgrading to the next new mattress

    Middle Age Group

    • This age group often has a little more money to spend on a better quality mattress
    • Consider the issue of partner disturbance
    • More comfort is appreciated, so don’t be afraid to spend a little more
    • Think about a luxury solution, after all, you deserve it
    • Consider an adjustable bed for reading and watching television

    Mature to Elderly

    • Bones and muscles deteriorate as we get older, so more comfort is needed to cushion bones
    • Good support is important to align the spine
    • A firm edge is appreciated to help when getting in and out of bed
    • Choose from a luxury quality range, and even consider an adjustable bed


  • How much should I spend?

    As much as you can afford to provide you with the best support option.


    • Budget quality: Generally they are not made to last and have very little long-term support. Queen ensembles cost up to $699
    • Middle quality: A middle-quality mattress will offer improved support and durability with fewer features and benefits. Queen ensemble costs between $799 and $1299
    • Superior quality: Has the best support systems available with more comfort layers and extra features, such as limited partner movement, latex, Posturepedic springs and chiropractic approved options. Queen ensemble ranges from $1399 to $4000 and upwards
  • What if I suffer from aches and pains?

    Choose a mattress with good back support and minimal pressure.

    • Choose Australian-made brands and consider those with individual pocket springs, Posturepedic or Miracoil spring cores, as these contour to your body shape
    • Avoid excessive deep comfort layers that do not fully support body weight
    • When mattress testing, lay on your side and check that your spine is straight. Spend around 10-20 minutes on the mattress to ensure you’re comfortable and supported
    • Latex mattresses will mould to your body and eliminate pressure points

  • Looking for a spare bed?

    Select from a middle-quality range from any major brand.

    • To suit the majority of your guests, choose a mattress that isn’t too hard or too soft

  • Should I buy a pillow-top mattress?

    Only if extra comfort is required.

    • If you choose a mattress whereby the whole mattress adjusts to your body weight, such as latex form or pocket springs, you may not need a pillow-top
    • Pillow-top mattresses may develop body impressions. This is a normal occurrence as you sleep in the mattress rather than on it
    • Naturally, however, there will be times when our prices are so low already that a cash offer may be the best way to go.

  • Which brand should I choose?

    Different brands have different type of support system.

    • Some brands have more partner disturbance than others
    • Others, like full foam or full latex, feel quite “dead”
    • It is common to feel comfortable with a brand or construction that you have previously owned, and if you do, it’s probably best to stick to what you like best

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For more information about our bed mattresses, call us today on 1300 233 799.

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