If goods are found to be faulty, damaged or incorrectly dispatched, Dreamland reserves the right to replace, repair, refund monies, or a credit voucher towards a further purchase.

We reserve the right not to refund if it is simple “change of mind”.

If a refund was agreed to, for what ever reason between the store of purchase and the customer, it would be usually less delivery charges.

Late delivery does not constitute a failure of our agreement or entitle you to cancel an order. Dreamland relies on the delivery services of third party delivery agents. We will not accept liability for any loss arising from a late delivery due to unforeseen circumstances. (E.g. manufacturing, truck breakdown, natural disasters etc).

Any problems not clarified re delivery of your order, please contact the store of purchase via the enquiry form, email or phoning 1300 BEDSZZZ